As we increase the speed of communication, the desire builds for near-instant gratification. Online business transactions, on-demand fulfillment from an office chair, automated approval processes, air-delivery, 3-D printing, smart-phones with texting, online meetings with no travel … the pace of business gets faster and faster. Business customers expect to be able to do business online. The better the online experience and the ease of doing business, the better your company will do in competing and winning business. Active Hub is technology that supports this pace of business with a great customer experience..
Our integration hub lets customers see the information that you want them to. Do you want them to get updates on where in the manufacturing process their order is? Want salespeople to see quantity on hand, but not customers? Do you want data to flow from Salesforce to the ERP system and then auto-setup the customer on the B2B portal? Would it be helpful to set up a project in your project management software and have it tie in to your ERP system and then get project status on the B2B portal? How about letting customer service checkout a product online using a project task (with cost code) as a payment.
There are claims from sales and marketing, and then there is the reality of working with the product.
We welcome scrutiny.